Last updated: 11-07-2024
Welcome to the Primary Care Center of Carolinas. We respect our patient’s privacy and are committed to protecting your personal health information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We collect various personal information to provide high-quality medical care and manage our services. This information includes:
- Personal Identification Information: Name, address, date of birth, contact information, and other identifiers.
- Health Information: Medical history, diagnoses, treatment records, prescriptions, and other information pertinent to providing healthcare.
- Financial Information: Billing details, insurance information, and payment records.
2. How We Use Your Information: Primary Care Center of Carolinas uses your information for purposes that include:
- Providing medical care and treatment.
- Coordinating with other healthcare providers and facilities for treatment continuity.
- Billing and processing insurance claims.
- Conducting internal operations, such as quality assessment and training.
- Complying with legal requirements, including reporting on public health and safety.
3. How We Share Your Information
Your information may be shared in the following ways:
- With Healthcare Providers: To provide treatment and coordinate care.
- With Insurance Providers: For billing and payment purposes.
- With Authorized Personnel: For administrative, legal, or compliance purposes.
- As Required by Law: To comply with legal obligations or respond to lawful requests.
We do not sell your personal information to third parties.
4. Data Security
We implement physical, administrative, and technical security measures to protect your personal health information. However, please be aware that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
5. Your Rights Regarding Your Information
As a patient, you have rights regarding your health information, including:
- Access: You can request copies of your health records.
- Amendment: You may request changes to inaccurate or incomplete information.
- Confidential Communication: You can request how we communicate with you.
- Restriction: You may request limitations on how we use or share your information.
- Complaint: You have the right to file a complaint if you believe your privacy rights have been violated.
6. Third-Party Services
We may use third-party services, including electronic health record providers, to support our operations. These services may have access to your information only as needed to perform their functions and are contractually obligated to maintain confidentiality.
7. Changes to This Privacy Policy
Primary Care Center of Carolinas reserves the right to modify this Privacy Policy. Changes will be posted on our website with an updated effective date.
8. Contact Us
For questions or requests regarding your personal information or this Privacy Policy, please contact us:
Primary Care Center of Carolinas
4915 Albemarle Rd
Charlotte NC 28205
Phone: 704-974-4299
Email: info@pccofcarolinas.com